Welcome to Crown Mart. These Terms & Conditions (“Terms”) govern your use of our website and the services provided by Crown Mart. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Acceptance of Terms
By using our website, submitting an enquiry, or purchasing any service, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Our Services
Crown Mart provides professional e-commerce solutions, including but not limited to:
- E-commerce Operations
- Marketplace Management
- Amazon Seller Support
- Product Catalogue Management
- Amazon PPC Management
- Product Listing Services
- Amazon International Selling Assistance
- Seller Account Support
- Business Consultation
The scope of work for each service will be defined separately during the onboarding process.
3. Client Responsibilities
Clients agree to:
- Provide accurate and complete information.
- Submit required documents and credentials on time.
- Maintain the confidentiality of their account credentials.
- Cooperate with our team during project execution.
- Ensure compliance with the policies of marketplaces such as Amazon and other third-party platforms.
4. Payments
- All service fees must be paid according to the agreed payment schedule.
- Work may begin only after the required payment is received.
- Delayed payments may result in project delays or temporary suspension of services.
- Taxes, if applicable, will be charged as per government regulations.
5. Refund Policy
- Payments made for consultation, digital services, account management, or completed work are generally non-refundable.
- Refund requests, if applicable, will be reviewed on a case-by-case basis and solely at the discretion of Crown Mart.
- No refund will be issued for services that have already been delivered or substantially completed.
6. Intellectual Property
All content available on this website, including text, graphics, designs, logos, images, and service materials, is the intellectual property of Crown Mart unless otherwise stated. Unauthorized copying, reproduction, or distribution is prohibited.
7. Limitation of Liability
Crown Mart provides professional guidance and support; however, we do not guarantee:
- Specific sales figures
- Profitability
- Marketplace approvals
- Ranking improvements
- Business success
We shall not be liable for indirect, incidental, or consequential losses arising from the use of our services or external marketplace decisions.
8. Third-Party Platforms
Our services may involve third-party platforms such as Amazon and other marketplaces. Crown Mart is not responsible for changes in their policies, account suspensions, pricing updates, technical issues, or any actions taken by these platforms.
9. Confidentiality
We respect the confidentiality of all client information and will take reasonable measures to protect it. Clients are also responsible for maintaining the confidentiality of their account credentials and sensitive business information.
10. Service Availability
While we strive to provide uninterrupted services, Crown Mart does not guarantee that the website or services will always be available without interruptions due to maintenance, technical issues, or circumstances beyond our control.
11. Termination
We reserve the right to suspend or terminate our services if:
- A client violates these Terms.
- False or misleading information is provided.
- Payments remain outstanding.
- The client engages in fraudulent or illegal activities.
12. Changes to Terms
Crown Mart reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page, and continued use of our services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts in India.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Crown Mart
Email: Tl4userid@gmail.com
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.